SHIPPING
Shipments are made ONLY in the Continental US.
Orders will be sent with 48 hours of order confirmation. Tracking information will be provided via e-mail.
Shipping couriers are chosen at the discretion of Tiddlywinks Toys & Games, including but not limited to USPS, Fed Ex and UPS. Shipping rates include Standard Shipping rates. Please allow 3-7 days for receipt of product.
Oversized and heavy items will be charged added shipping fees as outlined in the product description.
Expedited shipments: please contact us via phone for coordination and additional fees.
RETURNS & EXCHANGES
Prior to any return or exchange, please contact Tiddlywinks Toys & Games either via e-mail or phone to discuss the transaction. Shipping instructions will be advised.
Once we receive your item, we will send a confirmation of receipt via e-mail. Your return/exchange will be processed within 3-5 days after receipt of your package. Return funds will be made to the original credit card used. A copy of the credit will be sent to the e-mail address used at the time of purchase. Please allow two billing cycles for the credit to appear on your credit card statement.
All return/exchange shipping expenses will be incurred by the customer, unless otherwise advised.
TOYS
- Items that are exchanged or returned must be made within 30 days from date of purchase, accompanied by the RECEIPT AND PACKING SLIP accompanied in the shipment.
- Items must be in its original, sealed packaging and in new condition.
GARMENTS/SWADDLES/BLANKETS
- Items that are exchanged or returned must be made within 15 days from date of purchase, accompanied by the RECEIPT AND PACKING SLIP accompanied in the shipment.
- Items must be unworn, unwashed, in new condition, and have all tags attached as originally sold.
FINAL SALE items include
All "SALE" items
All Plush/Stuffed Animals including hand puppets, finger puppets and all fabric based toys.
All Seasonal Items
